Privacy Policy
At CAPSTOR, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
1. Information We Collect
Personal & Non-Personal Information
When you visit our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect information such as your name, email address, mobile number, billing and shipping address, payment details, and order history.
We may also automatically collect technical information including IP address, browser type, operating system, device information, pages visited, time spent on the website, and referral source for analytics and security purposes.
2. How We Use Your Information
Order Processing & Customer Support
Information collected is used for processing orders, shipping and delivery management, customer support, refunds, returns, warranty handling, and improving your shopping experience.
Communication & Notification
We may send order confirmations, delivery updates, service notifications, newsletters, promotional offers, and important account-related communications.
Users may opt out of promotional communications at any time.
Website Improvement & Security
We use analytics and browsing information to improve website functionality, navigation, product listings, user experience, website performance, and platform security.
Information may also be used to detect and prevent fraud, unauthorized transactions, misuse, and illegal activities.
3. Sharing of Information
Third-Party Service Providers
CAPSTOR does not sell, rent, or trade your personal information to third parties.
Limited information may be shared with trusted service providers involved in payment processing, shipping and logistics, website hosting, analytics, communication services, and other operational requirements necessary for fulfilling orders and operating the website efficiently.
We may also disclose information if required by law, legal proceedings, or government authorities.
4. Cookies & Tracking Technologies
Cookies Usage
Our website uses cookies and related technologies to improve browsing experience, remember user preferences, analyze website traffic, and provide personalized content or promotions.
Disabling cookies through browser settings may affect certain website functionalities.
5. Data Security
Protection of Information
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Your Rights
Access & Control of Your Information
You may access, update, correct, or request deletion of your personal information. Users may also withdraw consent for marketing communications or raise concerns regarding the handling of personal data.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites or services. CAPSTOR is not responsible for the privacy practices, content, or policies of such external websites.
8. Changes to This Privacy Policy
Policy Modifications
CAPSTOR reserves the right to update or revise this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the latest revision date.
9. Contact Us
Customer Support
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: care@capstor.in
Grievance Redressal Officer
Mr. Vatsal Jain
Chief Operating Officer
Email: care@capstor.in
Mail Us
Devinder Jain C/O Capstor (Veer Agencies)
427, Mahalaxmi Market, Railway Road, Panipat - HR - 132103
Last Updated: June 08, 2026
